Infra Network Engineer
Mosambee | PineLabs
UP Nov 2025 — Present
- Monitor and maintain production infrastructure and DC environments using NMS tooling.
- Design, implement and support secure network solutions including IPsec site-to-site and remote-access VPNs.
- Manage 6 infrastructure environments hosted across data centers; configure enterprise firewalls (Fortinet 100F/200E/200F/201G, Palo Alto PA-440) and administer 600+ firewall policies and ACLs.
- Provide L2 support for LAN/WAN environments — troubleshoot incidents, perform RCA with documented resolutions, and coordinate with L1/L3 teams for SLA-compliant closure.
- Configure and manage STP, RSTP, PVST and EtherChannel for loop prevention and link aggregation.
- Deploy and maintain VXLAN overlay networks, plus BGP and OSPF routing across WAN and DC environments.
- Maintain topology diagrams, SOPs, MOPs, configuration backups and change management records; prepare performance and capacity-planning reports.
FortinetPalo AltoIPsec VPNVXLANBGP/OSPF
IP/Ethernet Tier 2 Engineer
eClerx — US client: Zayo Communications
Aug 2025 — Nov 2025
- Monitored and troubleshot IP/Ethernet circuits in a 24x7 telecom-grade NOC for enterprise customers across the US.
- Performed advanced troubleshooting on MPLS, BGP, VLAN, STP and LAG-related incidents.
- Configured and maintained multi-vendor devices including Cisco, Juniper, Nokia and Ciena.
- Conducted RFC 2544 service-level testing and supported field engineers with OTDR fiber diagnostics.
- Coordinated with carrier partners — Verizon, AT&T, Lumen, Windstream — to resolve network issues.
- Documented incidents, RCA and resolutions in Salesforce with clear customer-facing reporting.
MPLSCienaSalesforceRFC 2544OTDR
Assistant Manager — NOC Network Engineer
Reliance Jio Infocomm Limited
May 2022 — Aug 2025
- Configured and monitored 7360 ISAM OLT, Radisys RLT-3200C/RLT-1600C OLT, and Cisco ASR 903/9010 routers across the PAN-India network.
- Specialized in alarm monitoring and live troubleshooting across GPON (Nokia) and Cisco ASR 9020/903/9010 platforms.
- Applied deep working knowledge of TCP/IP, OSI layers and routing protocols — EIGRP, OSPF, BGP, RIP, VRRP, STP/RSTP.
- Conducted network availability audits and resolved issues across the PAN-India footprint.
- Handled enterprise customer escalations and coordinated vendor resolution.
- Executed complex changes on network and security devices with zero-impact transitions.
- Led firmware upgrades and FX4→FX8 chassis migration on Nokia OLT.
- Configured Nokia GPON OLT ISAM 7330 and Radisys OLTs — link aggregation, card setup, ONT config, ENT VLAN, multicast, XML uploads, backup/restore.
GPONNokia OLTCisco ASRVRRPPAN-India NOC
Technical Associate
Randstad Ltd — Client: Nelco Network Products Ltd
Nov 2021 — May 2022
- Maintained KU-band VSAT systems and installed VSAT antennas at remote OIL field sites (ONGC rigs and platforms).
- Diagnosed RF technical faults and supported escalated field issues.
- Configured satellite modems and routers — iDirect X1/X3/X5, iQ200, LinkWay S2, ACU.
- Monitored VSAT sites through NMS software.
VSATiDirectRF DiagnosticsField Ops